FREQUENTLY ASKED QUESTIONS
Yes — what you see is what you get!
We take great care to ensure that all of our product images are high quality, realistic, and accurately represent what you’ll receive. Each image is either taken by us or provided directly by our trusted manufacturers, so there are no surprises when your order arrives.
While there may be slight variations depending on your screen settings (such as brightness, contrast, or color tone), the product will always match the style, features, and quality you saw when you purchased it.
We’re all about transparency, so if you ever feel like your product doesn’t match what’s shown, we’ll make it right — just reach out to our friendly support team.
Once your order is confirmed, your sales receipt will be sent to your email instantly. Can’t find it? Check your spam or promotions folder. Still can’t find it? No worries — just contact us, and we’ll resend it immediately. Your purchase details are always just a click away!
We currently do not offer refunds — but don’t worry! If your item still hasn’t arrived or there’s a problem with delivery, we’ll happily resend it. Your satisfaction is important to us. For full details, please see our Privacy & Policies page. We’re always here to help!
We get it — minds change! If your order hasn’t shipped yet, we’ll do our best to help. Contact us as soon as possible. Once it arrives, changes are not guaranteed. Quick communication is key!
Yes, we often do! Popular items sell out quickly, but we regularly restock our best-selling items. If your favorite item isn’t in stock, wait — it’s probably coming to market. You can subscribe to updates so you’ll be the first to know when it’s back!
We gladly transport around the world! Whether you’re over the road or over the world, we’ve got you secured. Enter your address at checkout, and we’ll take care of the rest. Shipping choices may change by region—full subtle elements are on our Shipping Approaches page.